Yes, all your past transcriptions are saved in your account history.

If you have any issues, you can email us at info@twotranscribe.com. Our support team is happy to assist you.

We typically do not offer refunds on token purchases, but if you experience a technical issue, please contact support.

Yes, the maximum upload size for audio files is 64MB, which typically allows for about 52 minutes of audio. Files are compressed on the server, as the system only supports files up to 25MB after compression.

The following file formats are supported:
.mp3, .mp4, .mpeg, .mpga, .m4a, .wav, and .webm.

Yes! You can use our built-in voice recorder to capture audio and transcribe it instantly.

The transcription process is almost instant for shorter files. For longer recordings, it depends on file size and quality, but it typically takes a few minutes.

If your file exceeds 64MB, you’ll need to compress it before uploading. Our server automatically compresses files, but they must be under 25MB after compression. If the file is still over 25MB after server compression, you’ll receive a message, and no tokens will be deducted.

Two Transcribe is an online platform that allows you to transcribe and translate audio files automatically. You can upload an audio file or record directly from your device.

Simply upload an audio file or use your device’s microphone to record. The platform will analyze the file and show you the token cost before transcription. You can then choose to proceed with transcription (and translation, if needed). Once processed, you can export the text in different formats.

We use a Pay-as-you-go system with tokens.

• 1 second of audio = 1 token
• 1 minute of audio = €0.108
• You can purchase token bundles starting from €3.50 for 1,000 tokens.

You can purchase more tokens anytime via our pricing page. Your existing transcriptions remain accessible even if you run out of tokens.

No, your tokens never expire. You can use them whenever you want.

Two Transcribe fully supports 33+ languages and partialy support 97+ languages

The Fully supported languages are:

• 🇸🇦 Arabic (العربية)
• 🇧🇬 Bulgarian (Български)
• 🇨🇿 Czech (Čeština)
• 🇩🇰 Danish (Dansk)
• 🇩🇪 German (Deutsch)
• 🇬🇷 Greek (Ελληνικά)
• 🇬🇧 English (British)
• 🇺🇸 English (American)
• 🇪🇸 Spanish (Español)
• 🇪🇪 Estonian (Eesti)
• 🇫🇮 Finnish (Suomi)
• 🇫🇷 French (Français)
• 🇭🇺 Hungarian (Magyar)
• 🇮🇩 Indonesian (Bahasa Indonesia)
• 🇮🇹 Italian (Italiano)
• 🇯🇵 Japanese (日本語)
• 🇰🇷 Korean (한국어)
• 🇱🇹 Lithuanian (Lietuvių)
• 🇱🇻 Latvian (Latviešu)
• 🇳🇴 Norwegian Bokmål (Norsk Bokmål)
• 🇳🇱 Dutch (Nederlands)
• 🇵🇱 Polish (Polski)
• 🇧🇷 Portuguese (Brazilian)
• 🇵🇹 Portuguese (European)
• 🇷🇴 Romanian (Română)
• 🇷🇺 Russian (Русский)
• 🇸🇰 Slovak (Slovenčina)
• 🇸🇮 Slovenian (Slovenščina)
• 🇸🇪 Swedish (Svenska)
• 🇹🇷 Turkish (Türkçe)
• 🇺🇦 Ukrainian (Українська)
• 🇨🇳 Chinese (Simplified) (简体中文)
• 🇹🇼 Chinese (Traditional) (繁體中文)

Yes! We offer automatic translation into 96+ languages.

You can export your transcriptions as:
✅ PDF
✅ TXT (Plain Text)
✅ DOCX (Word Document)

Yes! Two Transcribe supports audio in 96+ languages. Our system automatically detects the language in your audio file and transcribes it accurately. You can also translate the transcription into 33+ supported language.